Job Title:
Vice President - PackSys Global Division
Job Location (Short):
Dover, United States
Working Hours:
Full-time
Type of Employment:
Permanent
As an independent distribution partner for all Business Units, Brückner Group USA offers tailored solutions and first-class service for the NAFTA region. Our crown jewel, the Customer Innovation Center, affords customers access to cutting-edge technology and testing opportunities in the areas of fiber, polymer, biaxial stretching, and hot stamping. Traditional values such as continuity, confidence, dependability, and reliability have been the key to our success, helping our customers maximize their productivity, quality, and profitability.
Job Description
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- Provide overall leadership and management of the PackSys Global Division, including New Machine Sales, Field Service activities and Aftermarket/Customer Service sales.
- Become a recognized market authority in the areas in which PackSys Global operates
- Create and maintain technical and personal relations with the PackSys Global team in Switzerland.
- Be a cultural bridge between the Swiss and US parts of the PackSys Global organization
- Develop and execute strategic business plans to achieve sales growth, service excellence, and profitability goals.
- Manage and direct the PackSys Global Service Department
- Oversight of service scheduling, resource allocation, and field service operations.
- Ensuring high-quality installation, maintenance, training, and technical support for customers.
- Implementing service performance metrics and driving continuous improvement initiatives.
- Recruiting, training, and developing service personnel.
- Drive new machine, spare parts, and tooling sales for the PackSys Global division.
- Oversee aftermarket sales including retrofits, inspections, spare parts, and training programs.
- Foster strong relationships with current and prospective customers, ensuring responsive communication and high levels of satisfaction.
- Collaborate with the executive team on long-term growth strategies, market development, and investment planning.
- Lead budgeting, forecasting, and financial performance reviews for the division.
- Represent Brueckner Group USA and the PackSys Global brand at industry events, trade shows, and customer engagements.
- Other duties as required.
Job Description:
- 5-10 years of progressive leadership experience in sales, service, and operations within capital equipment, packaging, or industrial machinery industries.
- Demonstrated success in leading sales and, ideally, service organizations.
- Proven track record of developing and executing growth strategies.
- Strong business acumen, with experience in P&L responsibility.
- Ability to lead, motivate, and develop teams across functions.
- Excellent communication, negotiation, and relationship management skills.
- Proficiency in Salesforce and Microsoft Office Suite; SAP or ERP knowledge is a plus.
- Ability to travel domestically and internationally as needed.
- Knowledge of German language an advantage but not required.
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