Job Title:
Medical Field Service Technician / Engineer
Job Location (Short):
Dover, United States
Working Hours:
Full-time
Type of Employment:
Permanent
As an independent distribution partner for all Business Units, Brückner Group USA offers tailored solutions and first-class service for the NAFTA region. Our crown jewel, the Customer Innovation Center, affords customers access to cutting-edge technology and testing opportunities in the areas of fiber, polymer, biaxial stretching, and hot stamping. Traditional values such as continuity, confidence, dependability, and reliability have been the key to our success, helping our customers maximize their productivity, quality, and profitability.
Job Description
Job Description Header:
- Ensure a safe and secure work environment
- Provide customer support in the installation, operation, training, and maintenance of Kiefel medical equipment through dialogue, diagnostics, troubleshooting, repair, and spare parts sales. Requires electrical and mechanical job duties.
- Provide machine startup, commissioning, and acceptance support both at the Factory and at the customer site
- Provide training to our customers on process, maintenance, and machine operation
- Process expertise to create machine recipes for new tooling and debug Process
- Provide technical support to our customers @ both their sites and remotely for service and spare parts
- Availability for on-call service outside of normal business hours
- Domestic and International travel as necessary and required to meet customer’s schedule. Travel could be up to 80% with common trip durations of 2-3 consecutive weeks. 4-5 weeks consecutive trip is not that common, but it is possible.
- Travel as necessary and required to meet customers schedule
- Provide internal Sales support
- Cross-train & knowledge sharing on other equipment as necessary
- Serve as ambassador for BGU while interacting with customers
- Prepare and submit all necessary paperwork as required for expenses, travel, and service reports on a timely basis
Job Description:
- Hands on experience on industrial plastics machinery
- Knowledge of plastics sealing process (heat and/or RF)
- Strong electrical skillsets required
- Solid mechanical knowledge
- Must work well in a team environment and independently
- Must learn quickly and be able to hone in troubleshooting skills in a dynamic environment
- Engineering degree or equivalent work experience
- 5 Years in a related field
Job Description Footer:
- Modern office building and equipment
- Versatile development opportunities
- Exciting and fast-paced company
Contact:
James Nasser
We are looking for someone like you.
The Brückner Group brings together people from a wide range of cultural backgrounds, skills, and experiences. We foster a corporate culture built on integrity, tolerance, and mutual respect – and we would be delighted if you were to contribute your unique perspective in the future.
The Brückner Group brings together people from a wide range of cultural backgrounds, skills, and experiences. We foster a corporate culture built on integrity, tolerance, and mutual respect – and we would be delighted if you were to contribute your unique perspective in the future.