Job Title:
SAP Business Systems Analyst
Job Location (Short):
Dover, United States
Working Hours:
Full-time
Type of Employment:
Permanent
As an independent distribution partner for all Business Units, Brückner Group USA offers tailored solutions and first-class service for the NAFTA region. Our crown jewel, the Customer Innovation Center, affords customers access to cutting-edge technology and testing opportunities in the areas of fiber, polymer, biaxial stretching, and hot stamping. Traditional values such as continuity, confidence, dependability, and reliability have been the key to our success, helping our customers maximize their productivity, quality, and profitability.
Job Description
Job Description Header:
- Own, manage, and further develop the SAP landscape of Brueckner Group USA
- Act as SAP coordinator between the North American business and the central SAP team in Germany
- Drive process improvement and digitalization together with all departments in SAP and SAP-connected applications
- Plan and support the SAP aspects of a future merger with another legal entity, including master data and finance data migration, organizational structure, system and process harmonization, and workflow and authorization concepts
- Ensure SAP data quality, compliance and documentation, and coordinate testing and change management for SAP changes
- Provide onsite and remote SAP user support, working closely with Group IT and the central SAP team
- Receive, analyze, prioritize and resolve SAP support tickets (incidents, service requests and change requests) within agreed response times, and escalate to the central SAP team or external partners where required
- Plan and deliver SAP training and onboarding for end users and key users, and create and maintain training materials, process documentation and work instructions
Job Description:
- 3+ years of experience with SAP (ERP), ideally in finance, logistics or sales processes
- General understanding of how business applications, infrastructure, users and processes interact.
- Experience with S/4HANA implementations and migrations
- Experience with ticketing and service management tools and structured IT support processes
- Experience in training end users and key users in SAP and in creating clear training materials and documentation
- Experience in SAP integration projects such as mergers, company consolidations or reorganizations (master data, data migration, organizational structures) is beneficial
- Strong analytical, problem-solving and communication skills.
- Service-oriented, hands-on and pragmatic mindset.
- Ability to work independently while collaborating effectively within an international IT organization.
- Good organizational skills and the ability to manage and coordinate several topics at the same time.
- German language skills are helpful but not required.
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- Modern office building and equipment
- Versatile development opportunities
- Exciting and fast-paced company